3. Charts

If you want to display the analytics in Charts by selecting the Object & its specific field, you need to configure the following details:

Title: Insert the relevant Chart Title. i.e., Total Cases, In Progress Cases.

Select Object: Select the Object from the list. i.e., Account, Case, Attachment, Contract, Call, Order.

Select Field: As per the Object selection, the Fields will be fetched.

Option: As per the ‘Field’ selection, the Field values will be fetched, and select that field value for which you want to display the count. i.e., In Progress, Cancelled.


Design Layouts: By scrolling down, you will get the 4-predefined Design Layouts to select the appearance of the chart in the customer portal. By clicking on the design, you will get a preview of the design.


Enable reCAPTCHA: If you have enabled the reCAPTCHA, you will get the “Enable reCAPTCHA” option in the widget. By enabling the reCAPTCHA, the page will be protected from spam when the portal users navigate to the page.


Note: If the V3 reCAPTCHA is configured, only then you will get the Enable reCAPTCHA option in the Chart widget configuration. If you have enabled it, the V3 reCAPTCHA will appear in the customer portal.