If you want to display the analytics in Charts by selecting the Module & its specific field, you need to configure the following details: [1]
Title: Insert the relevant Chart Title. i.e., Total Cases, In Progress Cases.
Select Module: Select the Module from the list. i.e., Account, Case, Attachment, Contract, Call, Order.
Select Field: As per the Module selection, the Fields will be fetched.
Select Field Value: Select the field value of the module that you want to display in the chart.
Enable reCAPTCHA: If you have enabled the reCAPTCHA, you will get the “Enable reCAPTCHA” option in the widget. By enabling the reCAPTCHA, the page will be protected from spam when the portal users navigate to the page.
Note: If the V3 reCAPTCHA is configured, only then you will get the Enable reCAPTCHA option in the Chart widget configuration. If you have enabled it, the V3 reCAPTCHA will appear in the customer portal.
– Design Layouts: By scrolling down, you will get the 4-predefined Design Layouts to select the appearance of the chart in the customer portal. [2]
By clicking on the design, you will get a preview of the design.