Knowledge Article

Knowledge articles are very helpful in providing the information of the tool or educating the customers about your product or services. [1]

 

You can create the Knowledge articles by navigating to the Module ➤ Knowledge Article and click on the “+Create” button.  [2]

 

– Title: Insert the title for the knowledge article

 

– Description: Insert the description of the article

 

– Keywords: Insert the keyword for the better ranking

 

– Status Reason: Select the status reason for the article

 

– Active: Select the Active Status of the article

 

– Article ID: Select the article ID if it is related to the already added article

 

– Article Photo: Upload the article photo

 

– Attachment: Upload the attachments if you want to display to the portal user

 

– Content: Insert the content to be displayed in the on the portal 

 

After adding all the information, click on the Submit button and the knowledge article is created. [3]

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