By selecting the ‘Recent Activity’ widget, you will find the following options:
Title: Insert the relevant Title. i.e., Recent Cases, Recent Orders.
Select Entity: Select the Entity from the list. i.e., Account, Case, Attachment, Order, etc.
You can display the image field in the Recent Activity widget.
Select Field Value: Select the Image field from the Field value drop-down selection to be displayed in the Recent Activity list. Based on the entity selection, you can select three different fields.
Select Redirection URL: Select the page to navigate to the specific page when the portal users click on the Redirection URL or View more.
Select Detail Page: Select the page where you want to navigate to the specific page when the portal users click on the specific record.
Enable Workflow: Tickmark this option to assign the workflow and derive the results based on the assigned conditions.
– Data Loading Workflow: Assign the created workflow to the widget that you want to enable for the data loading.
– Update Assign Rights Workflow: Assign the created workflow to the widget that you want to enable for the update assign rights.
HTML Class & HTML ID: You can customize the page sections and widgets by adding a custom HTML ID and Class.
Enable reCAPTCHA: If you have enabled the reCAPTCHA, you will get the “Enable reCAPTCHA” option in the Knowledge Base widget. By enabling the reCAPTCHA, the page will be protected from spam when the portal users navigate to the page.
Design Layout: You will get the 3- predefined Design Layout (Style). Select any design layout to display in the customer portal.
By clicking on the design, you will get a preview of it.