Yes, the admin will be able to view the customer incidents on a yearly, monthly, weekly, and daily basis. Here is how the admin can view the details.
CRMJetty Portal
At the Dashboard of the CRMJetty Portal you will be able to see the “Customer Incidents” section. Here you can have the chartistic view of the incidents.
The admin can change the time frame to day, week, month, or year as per the requirement.